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Welcome to the Mid Coast community page!
This is a space to stay informed and share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your coastal community.
Serving communities in:
Bowen Island
Comox
Departure Bay
Duke Point
Earls Cove
Gabriola Island
Gambier Island
Gibsons
Horseshoe Bay
Keats Island
Nanaimo Harbour
Powell River
Saltery Bay
Sechelt
Texada Island
This community page aligns with how our customers connect. By grouping communities that share municipalities or routes, we can improve communication, provide relevant updates, and create a strong sense of community within each coastal community.
How to stay connected:
Click the subscribe button to sign up for email updates and stay informed about decisions and projects in your community.
Participate on a future project feedback group. Get involved to share your feedback, influence decisions, and help create positive change in your community. Complete the form to let us know you’re interested in participating in a future project: project feedback group form
To provide general or urgent feedback, send a compliment, or tell us how we can improve ferry services in your community, please contact the Customer Service Centre at bcferries.com/contact-us or by phone (1-888-223-3779).
Welcome to the Mid Coast community page!
This is a space to stay informed and share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your coastal community.
Serving communities in:
Bowen Island
Comox
Departure Bay
Duke Point
Earls Cove
Gabriola Island
Gambier Island
Gibsons
Horseshoe Bay
Keats Island
Nanaimo Harbour
Powell River
Saltery Bay
Sechelt
Texada Island
This community page aligns with how our customers connect. By grouping communities that share municipalities or routes, we can improve communication, provide relevant updates, and create a strong sense of community within each coastal community.
How to stay connected:
Click the subscribe button to sign up for email updates and stay informed about decisions and projects in your community.
Participate on a future project feedback group. Get involved to share your feedback, influence decisions, and help create positive change in your community. Complete the form to let us know you’re interested in participating in a future project: project feedback group form
To provide general or urgent feedback, send a compliment, or tell us how we can improve ferry services in your community, please contact the Customer Service Centre at bcferries.com/contact-us or by phone (1-888-223-3779).
Share Horseshoe Bay to Nanaimo (Departure Bay) Pre-Booking Model Survey on FacebookShare Horseshoe Bay to Nanaimo (Departure Bay) Pre-Booking Model Survey on TwitterShare Horseshoe Bay to Nanaimo (Departure Bay) Pre-Booking Model Survey on LinkedinEmail Horseshoe Bay to Nanaimo (Departure Bay) Pre-Booking Model Survey link
Beginning in fall 2025, a pre-booking only model will be introduced for all vehicles travelling from Horseshoe Bay to Nanaimo (Departure Bay). The option to purchase ‘At Terminal’ fare will no longer be available (except to foot passengers). This change is requiredin order to better manage traffic and the flow of vehicles, and to accommodate a 25% reduction in space at the terminal during the critical infrastructure renewal project at Horseshoe Bay.
To better understand customer choices and preferences for booking travel, we surveyed customers who use this route in spring 2025 and engaged with customers onboard.This survey is now closed.
