Privacy Policy

This website is hosted for British Columbia Ferry Services Inc. (“BC Ferries”) by Bang the Table Pty Ltd. (“Bang the Table”).


What this policy covers

This policy outlines how BC Ferries will treat personal information collected on this website. Personal information is information about identifiable individuals, including you.

Your personal information is being collected under section 26 of British Columbia’s Freedom of Information and Protection of Privacy Act and will be used for administering your participation in this engagement site, augmenting and diversifying public engagement and enhancing BC Ferries’ operations and decision making.

If you have any questions, want to provide feedback, or require further information about any BC Ferries engagement process, you can contact us using the information provided below.

The software platform this website runs on and associated technology operations are provided by Bang the Table. We encourage you to read their Privacy Policy.


What information we collect

 Sign-in and registration information

Sign-in information is the information we collect from you when you sign up to engage in a project through this site. This includes a login name of your choosing, your email address and additional demographic information you choose to provide on the sign-up form.

Occasionally, you may be asked to register to participate in an engagement on this site. Registration requires that you create a password, and gives you the ability to receive updates, and access all consultations hosted on this site.  In most cases, to simplify your user experience on this site, you will only be asked to sign-up to engage in a project, which does not require the creation of a password.

Your login name will be visible publicly and associated with the content you post on this site. Your email address will always be kept private, and is used for administrative purposes such as to notify you if a post you have made within the site has been removed because it does not comply with the <Terms of Use> for the site.  If you are a verified registered user, we might with your consent also use your email to send you additional details such as project updates.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up or registering.

Engagement feedback

Engagement feedback is the content you create as part of your interactions on this site. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities we provide. Engagement information may be publicly visible to other site users and associated with your login name. This information is used to help inform the decisions we make about the project you’re providing feedback on. Please be sure that in your engagement activities you do not provide personal information about yourself or other individuals, including without limitation, images, names and addresses (physical or e-mail).

Usage information and cookies 

BC Ferries and Bang the Table collect information about your usage of the site, such as how you arrived to the site, pages visited, documents downloaded, etc. This information is aggregated and only used to better understand how people are getting to and using the site, and the level of engagement being experienced for different projects. All of this information helps us improve our engagement efforts over the long term.

This website uses cookies to enhance your experience when you use it. A cookie is a small file containing a string of characters that is sent to your browser when you visit a website.  It is stored by your browser and is used by the site to “remember” your preferences. For more information about cookies, please see the <Cookie Policy>.


External links

This website may contain links to other websites. When you click on one of those links you are contacting another website. This privacy policy does not apply to these other websites. BC Ferries and Bang the Table have no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information. If you access another organization's website through this website, you should read that organization's privacy policy to determine its website practices.



BC Ferries works closely with Bang the Table to ensure the highest level of security for your personal information. We use technological, physical and managerial procedures intended to protect your personal information.

This site is hosted on behalf of BC Ferries by Bang the Table and all data is stored within Canada on Amazon Web Services (AWS) Canadian servers. While reasonable efforts are undertaken to ensure that privately provided personal information is accessed only within Canada, AWS will disclose customer content if required to do so to comply with the law or with a valid and binding order of a governmental or regulatory body, which may be outside Canada.  For more information, see


Requesting access or correcting your personal information

At any time you may request access to your personal data to rectify inaccuracies, request erasure of your account information, request a copy or your information, or withdraw your consent where it has been given for the use of your personal information. In the event you withdraw consent for use of your personal information or request the erasure of your account information, engagement feedback you have posted to site will remain in place as publicly accessible information.

You can contact BC Ferries with requests relating to personal information as outlined above. We may need to verify your identity before carrying out your request.

Contact Us

For more information about BC Ferries’ public engagement initiatives, our privacy policy and related information practices, or to access or correct your personal information, please contact or write to us at British Columbia Ferry Services Inc., Strategy and Community Engagement, Suite 500 - 1321 Blanshard Street, Victoria, BC, V8W 0B7.