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Welcome to the North and Central Coast community page!
This is a space to stay informed and share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your coastal community.
Bella Coola
Cormorant Island
Denny Island
Graham Island
Haida Gwaii Klemtu
Malcolm Island
McLoughlin Bay
Moresby Island
Ocean Falls
Prince Rupert
Port Hardy
Port McNeill
This community page aligns with how our customers connect. By grouping communities that share municipalities or routes, we can improve communication, provide relevant updates, and create a strong sense of community within each coastal community.
How to stay connected:
Click the subscribe button to sign up for email updates and stay informed about decisions and projects in your community.
Participate on a future project feedback group. Get involved to share your feedback, influence decisions, and help create positive change in your community. Complete the form to let us know you’re interested in participating in a future project: project feedback group form
To provide general or urgent feedback, send a compliment, or tell us how we can improve ferry services in your community, please contact the Customer Service Centre at bcferries.com/contact-us or by phone (1-888-223-3779)
.
Welcome to the North and Central Coast community page!
This is a space to stay informed and share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your coastal community.
Bella Coola
Cormorant Island
Denny Island
Graham Island
Haida Gwaii Klemtu
Malcolm Island
McLoughlin Bay
Moresby Island
Ocean Falls
Prince Rupert
Port Hardy
Port McNeill
This community page aligns with how our customers connect. By grouping communities that share municipalities or routes, we can improve communication, provide relevant updates, and create a strong sense of community within each coastal community.
How to stay connected:
Click the subscribe button to sign up for email updates and stay informed about decisions and projects in your community.
Participate on a future project feedback group. Get involved to share your feedback, influence decisions, and help create positive change in your community. Complete the form to let us know you’re interested in participating in a future project: project feedback group form
To provide general or urgent feedback, send a compliment, or tell us how we can improve ferry services in your community, please contact the Customer Service Centre at bcferries.com/contact-us or by phone (1-888-223-3779)
Share Port McNeill Ticket Booth Project on FacebookShare Port McNeill Ticket Booth Project on X (formerly Twitter)Share Port McNeill Ticket Booth Project on LinkedinEmail Port McNeill Ticket Booth Project link
To support safe and reliable service at the Port McNeill terminal, BC Ferries will be conducting site investigations on August 10 and 11, 2026, as part of early planning work to evaluate options for replacing the aging ticket booth and making associated site and operational improvements.
The investigations will include utility locating and geotechnical drilling to gather information about existing site conditions and infrastructure. This information will help inform future planning, design considerations, project scope, and cost estimates.
No impacts to ferry service or schedules are anticipated. However, customers may notice increased noise while drilling activities are underway.
To safely accommodate drilling equipment, there may be temporary pedestrian routing changes near the terminal waiting room and ticket booth area between sailings and the outdoor eating area will be temporarily unavailable. Any route adjustments will be clearly marked, and customers are asked to observe posted signage, stay outside of designated workspaces and follow directios from terminal staff.
The project is currently in the planning phase, and no decisions have been made regarding future construction, timing, or project scope.
We appreciate our customers' and the communitiespatience as this work is completed.
To support safe and reliable service at the Port McNeill terminal, BC Ferries will be conducting site investigations on August 10 and 11, 2026, as part of early planning work to evaluate options for replacing the aging ticket booth and making associated site and operational improvements.
The investigations will include utility locating and geotechnical drilling to gather information about existing site conditions and infrastructure. This information will help inform future planning, design considerations, project scope, and cost estimates.
No impacts to ferry service or schedules are anticipated. However, customers may notice increased noise while drilling activities are underway.
To safely accommodate drilling equipment, there may be temporary pedestrian routing changes near the terminal waiting room and ticket booth area between sailings and the outdoor eating area will be temporarily unavailable. Any route adjustments will be clearly marked, and customers are asked to observe posted signage, stay outside of designated workspaces and follow directios from terminal staff.
The project is currently in the planning phase, and no decisions have been made regarding future construction, timing, or project scope.
We appreciate our customers' and the communitiespatience as this work is completed.
Share Changes to Route 10 Summer Schedule on FacebookShare Changes to Route 10 Summer Schedule on X (formerly Twitter)Share Changes to Route 10 Summer Schedule on LinkedinEmail Changes to Route 10 Summer Schedule link
Starting June 1, 2026, the Route 10 schedule will be revised to reflect slower vessel speeds in areas with high marine mammal presence, in response to safety and environmental guidelines and ongoing feedback from First Nations.
With speed reductions, on-time arrivals in Prince Rupert have dropped to about 30% during peak months. To improve reliability and support trip planning, arrival and departure times at Prince Rupert, Port Hardy, and mid-coast ports are being adjusted to match real operating conditions.
Service frequency and capacity remain unchanged; only scheduled times are adjusted.
Southbound Route 28A transfers to Route 10 at McLoughlin Bay will see a 50-minute longer wait.
Arrival times at Port Hardy and Prince Rupert will be later but will not affect other connections.
Proactive marine mammal protection, including enhanced lookouts and speed reductions, continue beyond the Wright Sound Special Operating Area as needed.
These changes aim to balance reliable ferry service with our responsibility to coastal ecosystems. BC Ferries Customer Care teams are working with key clients to ensure they’re prepared for the change. We are committed to keeping communities informed and connected and appreciate your understanding as we prioritize safety and environmental stewardship.
Starting June 1, 2026, the Route 10 schedule will be revised to reflect slower vessel speeds in areas with high marine mammal presence, in response to safety and environmental guidelines and ongoing feedback from First Nations.
With speed reductions, on-time arrivals in Prince Rupert have dropped to about 30% during peak months. To improve reliability and support trip planning, arrival and departure times at Prince Rupert, Port Hardy, and mid-coast ports are being adjusted to match real operating conditions.
Service frequency and capacity remain unchanged; only scheduled times are adjusted.
Southbound Route 28A transfers to Route 10 at McLoughlin Bay will see a 50-minute longer wait.
Arrival times at Port Hardy and Prince Rupert will be later but will not affect other connections.
Proactive marine mammal protection, including enhanced lookouts and speed reductions, continue beyond the Wright Sound Special Operating Area as needed.
These changes aim to balance reliable ferry service with our responsibility to coastal ecosystems. BC Ferries Customer Care teams are working with key clients to ensure they’re prepared for the change. We are committed to keeping communities informed and connected and appreciate your understanding as we prioritize safety and environmental stewardship.
