Heriot Bay - Whaletown Terminals Project Survey

BC Ferries invites you to complete a short seven-question survey on the Heriot Bay – Whaletown (HBWH) Terminals project. Your feedback is important and will help us shape future community engagement and communications around project work.

While not mandatory, by providing your full name and email address, you will be entered into a draw to win 1 of 10 BC Ferries travel vouchers - valid for one passenger and vehicle for single, one-way travel on BC Ferries routes (excluding Inside Passage, Central Coast Connector and Haida Gwaii routes). The draw will take place on Friday, July 24th and winners will be contacted.

Did BC Ferries provide adequate notice regarding the Heriot Bay – Whaletown Terminal projects and their impacts to allow sufficient time for your planning?

* required

Select option

Did you feel well informed about the alternate service (water-taxi and barge) that BC Ferries provided during the berth closures at Heriot Bay and Whaletown?

* required

Select option

How did you hear about the HBWH projects and the alternate service? Please select all that apply.

* required

Open house

Newspaper ad

Flyer handout at terminal

Digital screen onboard vessels or at terminals

Poster at terminals or onboard vessels

Heriot Bay-Whaletown project page

Social media ad

Service notice

Word of mouth / friend / neighbour

Other (please specify)

What could BC Ferries have done differently to reduce HBWH project-related impacts on your community?

* required

Maximum 5,000 characters

0/5,000

How would you rate BC Ferries’ delivery of the Heriot Bay-Whaletown Terminals project overall?

(1 = Poor, 2 = Fair, 3 = Good, 4 = Very Good, 5 = Excellent)

* required

If you would like to be entered into the draw to win a BC Ferries travel voucher, please share your first and last name.

Maximum 255 characters

0/255

If you would like to be entered into the draw to win a BC Ferries travel voucher, please share your email address.

Thank you for taking the time to complete our survey.

Your personal information is being collected under section 26 of the Freedom of Information and Protection of Privacy Act and will be used for emails regarding events, engagement, and project related updates for your region. You can choose to unsubscribe at any time, but may still receive emails from us of an administrative nature. If you have any questions, wish to unsubscribe, want to provide feedback, or require further information about any BC Ferries engagement process, contact engagement@bcferries.com or write to us at British Columbia Ferry Services Inc., Community Relations, Suite 500 - 1321 Blanshard Street, Victoria, BC, V8W 0B7.