FAQs
- RVs- significant overhang or low hitches
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- Large Under Mount Hitches
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How do I stay informed of cancellations and delays on my route?
Sign up to receive service notices: To receive information about daily operational updates, including delays, cancellations or schedule changes on your route you can sign up to receive service notices by creating or signing into your BC Ferries account and selecting my subscriptions at https://www.bcferries.com/login
To find out more about ways to stay informed or help in signing up, view our Stay Informed Information
Follow us on X: For up-to-date information on changes to sailings and departures for your route you can also follow us on X @BCFerries.
What happens if my sailing is cancelled or service is disrupted?
Our 'Making it Right' policy guides our response in the event of a sailing cancellation or significant service disruption. Learn more about what happens if you have already checked in for your sailing or if your reserved sailing is cancelled on or before your day of travel at: https://www.bcferries.com/contact-us/making-it-right.
What are the Tidal Restrictions for Nanaimo Harbour?
Nanaimo Harbour Tidal Restrictions
The following tidal restrictions are in effect to prevent vehicles from scraping or getting caught on the loading ramps.
Private vehicles
Avoid travel on sailings where the tide* is below 1.5m (5ft) or above 3.7m (12ft)
Includes:
Commercial vehicles
Long loads: avoid travel on sailings where the tide* is below 1.5 m (5ft) or above 3.7 m (12ft)
Low-bed or low-overhang: avoid travel on sailings if the tide* is below 2.1 m (7ft) or above 3.4 m (11ft)
*For tide information see: https://www.waterlevels.gc.ca/en/stations/7917
How can my organization apply for support for a community initiative?
BC Ferries invests in non-profit groups and community organizations with the intention of generating a beneficial social and environmental impact. We support community and social investment opportunities that fall into one of three categories:
For more information on these categories, and to check if your project qualifies, please visit our Community and Social Investment page. We aim to fairly distribute donations across all BC coastal communities, supporting initiatives that fall within the aforementioned categories. Therefore, not all applications will be approved.
To apply for support, please complete the Travel Application Form by selecting from the list at the bottom of the page
How do I apply to be a vendor with BC Ferries?
All applications are managed through the BC Ferries website at https://www.bcferries.com/our-company/procurement. When BC Ferries posts a new competition or updates an existing one, notifications will be posted on this site. If you’re a vendor looking to bid on business opportunities with us, on this page you can:
Where can I find BC Ferries travel data and reports for my route?
There are a places you can find data and reports about BC ferries services in your community; the BC Ferries website, the BC Ferry Commission website and on Project/Community pages. Examples of information that can be found on these websites are as follows:
On the BC Ferries Policies, Reports and Plans webpage you will find:
On the BC Ferry Commission Compliance Reports webpage you will find:
On the BC Ferries Project and Community pages