Southern Sunshine Coast Community Page

Rational, feasible, and timely solutions are needed. BCF has kicked the can down the road to the end. Being a better employer is a start.

This is not a "Gibsons ferry". Do not allow the blindered residents of the southernmost area to make it worse for the rest of us. The economy of the coast is tourism based. We need reservations but we also need flexibility. One 50% reservable ferry followed by an open ferry was a good idea, but then you took away the second boat and chaos reigns. While most residents refuse to differentiate between strategic and tactical issues, BCF must. The first and easiest place to start is by improving and stabilizing your staffing issue. I realize a new ferry is a huge step expense but we are stuck in-between right now with too little demand for 2 boats all the time and throttled by only one boat most of the time. A fix has been promised and them postponed for over a decade. It is time to think at the strategic level and not just at the tactical single-vessel viability scale. This "highway" belongs to everybody.

Prioritize Coastal communities travel over tourism!!!

Public/private partnership is a huge fail for ferry dependent communities! We once had 2 ships and reliable ferry service! The ferry system is a leg of our highway system. Missed medical appointments! Being stranded in Horseshoe Bay overnight sleeping in my car because I can't afford a hotel! I CAN'T GET HOME. I haven't seen my family members in over a year because of delays and cancellations. BC Ferries nor our provincial government give a damn about the hardships coastal residents are suffering because tourist dollars matter more than ferry dependent communities.

Bathrooms and communication

Waiting many hours before the cashier booth in horseshoe bay is inhumane. There are no bathrooms the sun is full strength in the afternoon and disabled patrons need to find a way to get down the hill, past the cashier booth and back up if they need to go to the bathroom. Furthermore there is never any communication or indication of how long people will need to wait there. This is added stress not knowing if cars will move while you take the long hike to the washrooms. On august 30 i was over 3 hours in the upper part of the lot before the cashier booth. At one point a neighbhoring car unloaded their wheelchair and then cars started moving so they quickly loaded it back up to find out that it was just a car leaving the waiting lineup. Communication can really help. Also there is no means of leaving that lineup if you in the middle. We all know as a Sunshine Coast resident that we are gonna wait longer than the schedule even if the stats say the ferry is almost never late or full, we know that stats doesnt reflect the sunshine coast, so please put in a bathroom/outhouse halfway up the hill before the cashiers or find a way for passengers to park somewhere where they know they will be safe for a while. Even communicating to the waiting crowd when the booth will open again would go a very very long way. The easiest fix for all complains would be more runs or bigger boats...

The Sunshine Coast needs 2 ferries from HB to Langdale. 6 hr waits are unacceptable! Holding cars outside the booth is inhumane.

Stop holding us hostage!

There needs to be a priority for locals. Lives of the locals should not be negatively impacted when their highway is flooded with tourists.

Locals matter

Over a year ago I suggested adding porta potties and hydration stations outside the ticket booths, starting at Eagleridge Drive. Not done!

Long time mariner and SC resident.

Get the washroom facilities working in Horseshoe Bay!?! Not some time in the future. They need to be up and running NOW!

Washroom facilities

Priority loading for Sunshine Coast residents get rid of the experience card and give residents cards to Sunshine Coast residents.

We want tourists, but bc ferries’ job is to provide a service to residents who pay taxes. Take the millions you spend on advertising and buy another ferry.

Residents of the Sunshine Coast need to have priority boarding in order to get to appointments, family waiting at home for them, work, etc.

Priority boarding

What did you learn from previous “ideas” shared with you that you have acted on to improve service?

Service

Washrooms and water are needed above toll booths

We need on time performance and up to date current conditions page

We need more sailings in the summer and for peak weekend travel

Staffing shortages and cancelled sailings

So many ferries cancelled due to lack of staffing. Better attract and retain staff through things like above living-wage increases, housing assistance, more time off, etc. Invest in a better "Current Conditions" app. It currently cannot be relied on.

quite running the ferrys as a tourist service and selling hotel rooms and reservations !!