A new partnership process to enhance the future of ferry system engagement

We are entering a new era of engagement aimed at strengthening relationships with coastal communities, enhancing customer trust, and meeting the public interest.

We are launching a process to design a new engagement model that better addresses the evolving needs of growing coastal communities, reflecting the importance of more effectively incorporating digital engagement.

Over the coming months we will collaborate with Ferry Advisory Committees (FAC), community residents, customers, local governments and MLAs, First Nations, and other interested and impacted groups to create an inclusive and responsive engagement model, which will replace the FACs and be in place May 2025.

We want to thank current and previous committee members for their contributions over the past 30-plus years. We are grateful for their commitment and service.

While this work takes place on the new engagement model, project-specific engagement will continue as usual. As always, customers can continue to provide feedback to Customer Relations directly online at www.bcferries.com/contact-us or via our Customer Service Centre by phone (1-888-223-3779).

Stay informed by signing up for updates on new opportunities to collaborate and help shape the next steps in our engagement journey.

Thank you for your continued support and participation.