Powell River Community Page

Welcome to Powell River's Community Page!
A space to share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your community.
Stay informed to know when the next engagement for your community will take place by registering today.
Welcome to Powell River's Community Page!
A space to share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your community.
Stay informed to know when the next engagement for your community will take place by registering today.
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A new partnership process to enhance the future of ferry system engagement
Share A new partnership process to enhance the future of ferry system engagement on Facebook Share A new partnership process to enhance the future of ferry system engagement on Twitter Share A new partnership process to enhance the future of ferry system engagement on Linkedin Email A new partnership process to enhance the future of ferry system engagement linkWe are entering a new era of engagement aimed at strengthening relationships with coastal communities, enhancing customer trust, and meeting the public interest.
We are launching a process to design a new engagement model that better addresses the evolving needs of growing coastal communities, reflecting the importance of more effectively incorporating digital engagement.
Over the coming months we will collaborate with Ferry Advisory Committees (FAC), community residents, customers, local governments and MLAs, First Nations, and other interested and impacted groups to create an inclusive and responsive engagement model, which will replace the FACs and be in place May 2025.
We want to thank current and previous committee members for their contributions over the past 30-plus years. We are grateful for their commitment and service.
While this work takes place on the new engagement model, project-specific engagement will continue as usual. As always, customers can continue to provide feedback to Customer Relations directly online at www.bcferries.com/contact-us or via our Customer Service Centre by phone (1-888-223-3779).
Stay informed by signing up for updates on new opportunities to collaborate and help shape the next steps in our engagement journey.
Thank you for your continued support and participation.
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Take the survey and share your priorities!
Share Take the survey and share your priorities! on Facebook Share Take the survey and share your priorities! on Twitter Share Take the survey and share your priorities! on Linkedin Email Take the survey and share your priorities! linkWe've gathered a list of what we’ve heard as priorities from your Ferry Advisory Committee and community over the past two years. Now we need your help to:
- Review the list of feedback we’ve received from your community
- Prioritize the feedback we can action
Your feedback will be used by the Community Prioritization Panel (CPP) - a panel comprised of Ferry Advisory Committee Chairs from across the coast - to create a prioritized list of recommendations for the whole BC Ferries system.
The survey will be open until July 18th.
Check back on this page for updates on the process and what we heard from your community.
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qathet Sunshine Coast Community Workshop: What we Heard Summary
Share qathet Sunshine Coast Community Workshop: What we Heard Summary on Facebook Share qathet Sunshine Coast Community Workshop: What we Heard Summary on Twitter Share qathet Sunshine Coast Community Workshop: What we Heard Summary on Linkedin Email qathet Sunshine Coast Community Workshop: What we Heard Summary linkOn Wednesday, July 3, we hosted the qathet Sunshine Coast Community Workshop in Powell River to gather feedback on the priorities for our ferry services. Participants included members from the Ferry Advisory Committee and the broader community. The discussion was lively and informative, and several key priorities emerged as areas of focus.
Read the verbatim comments from the evening here.
The highest-ranking priorities were:
Methods to ease connecting travel: Exploring ways to make it easier for those travelling between Powell River and the Lower Mainland are desired, including things like connecting reservations, dedicated staging lanes at terminals for connecting travellers, and more efficient communication when delays are occurring on one route or another.
Support for medical travellers: Participants indicated a desire to make travelling for medical purposes easier, including easier access to free TAP reservations, especially in the summer months, and making connecting travel easier for those going to/from the Mainland for appointments.
Road safety at Blubber Bay and Saltery Bay terminals: Participants noted the ongoing need to provide safe access to the terminals for school buses, foot passenger drop-off and pick-up, and those trying to access terminal amenities. This was noted as a particular concern during peak summer months when congestion on local roadways prohibits easy terminal access.
Thank you!
We would like to thank everyone who came out to our in person workshop, and the member of the Ferry Advisory Committee who joined us. If you were not able to make it, there is still an opportunity to provide your feedback through the online engagement open now until July 18: Take the survey.
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Service region name changes to qathet Sunshine Coast
Share Service region name changes to qathet Sunshine Coast on Facebook Share Service region name changes to qathet Sunshine Coast on Twitter Share Service region name changes to qathet Sunshine Coast on Linkedin Email Service region name changes to qathet Sunshine Coast linkOn request of the Ferry Advisory Committee, BC Ferries Engagement team has recently changed the name used to represent communities within the Northern Sunshine Coast to ‘qathet Sunshine Coast’. This change is intended to better reflect the area served by BC Ferries north of Earls Cove ferry terminal.
The name ‘qathet’ is a word from Tla’amin Nation meaning “working together”. The word was gifted to the local government authority from the Tla’amin First Nation in 2017. qathet is pronounced “KAW-thet,” and is intentionally lowercase to reflect Tla’amin spelling.
Customer Care
Customer Relations
Online: bcferries.com/contact-us(External link)
By Phone:1-888-BC FERRY (1-888-223-3779)
Canada & USA
Schedule a callback: bcferries.com/customer-callback
FAQs
- How do I stay informed of cancellations and delays on my route?
- What happens if my sailing is cancelled or service is disrupted?
- I have a completed TAP form, who do I call for a last-minute reservations?
- How can my organization apply for support for a community initiative?
- How do I apply to be a vendor with BC Ferries?
- Where can I find BC Ferries travel data and reports for my route?
Follow Project
Documents
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Engagements
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2024 BC Ferries Public Event Code of Conduct (514 KB) (pdf)
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Northern Sunshine Coast Advertorial - July 2024 (663 KB) (jpg)
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Northern Sunshine Coast Community Invitation 2023 (541 KB) (PNG)
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NSC_Feb_2023_What we heard.pdf (1.53 MB) (pdf)
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Northern Sunshine Coast Community Boards 2023 (4.12 MB) (pdf)
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Northern Sunshine Coast Engagements Fall 2023 (519 KB) (png)
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qSC Community Workshop - Verbatim Comments (646 KB) (pdf)
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February 2023 - Community Engagement - Drop-in summary.pdf (96.5 KB) (pdf)
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April 19, 2024 - We're looking forward to being back in person with you.pdf (104 KB) (pdf)
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May 29, 2024 - Join us for an Interactive Community Workshop!.pdf (93.3 KB) (pdf)
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Travel Tips
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Reports and Submissions
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November 28, 2022 - More ships - More service - Planning for the future with Performance Term 6 (2024 - 2028).pdf (92.7 KB) (pdf)
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Director's Log January 2023 (616 KB) (pdf)
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March 7, 2023 - Update on Performance Term 6 - Revised 4-Year Plan to Commissioner.pdf (91.2 KB) (pdf)
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March 13, 2023 - BC Ferries App Now Available!.pdf (87.8 KB) (pdf)
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November 10, 2023 - Charting the Course - A Vision for Coastal Ferries.pdf (79.3 KB) (pdf)
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June 21, 2023 - National Indigenous Peoples Day.pdf (93.1 KB) (pdf)
Your Ferry Advisory Committee
qathet Sunshine Coast
Chair: Kim Barton-Bridges - k.bartonbridges@gmail.com
BC Ferries is fortunate to be able to work with 13 Ferry Advisory Committees (FAC) located in communities up and down the coast of British Columbia. These committees are typically made up of 8-12 volunteer members who represent the ferry-dependent communities we serve. Ferry Advisory Committees play a fundamental role in facilitating information sharing between communities and BC Ferries. The committees provide important advice and insight that helps inform day-to-day operations, terminal and vessel improvements, schedule changes, and other initiatives.
To view find out more or to apply, visit our Ferry Advisory Page