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Shaping Future Engagement
Public engagement is one of the ways BC Ferries listens to and learns from the communities we serve.
We believe that every voice matters and that is why we're creating a new engagement framework with input from coastal communities. We're building a framework that will allow us to deepen connections, and drive impactful outcomes that reflect diverse voices.
Between December 2024 and May 2025, we're conducting in-depth research and seeking input from diverse groups to develop our new engagement framework. Our thorough and inclusive process will ensure it reflects the needs and priorities of communities, local governments, First Nations, BC Ferries staff, and other interest holders. Feedback gathered through this process will be carefully considered alongside best practice research, internal assessment and available resources, to shape future BC Ferries engagements.
Sign up to receive updates about when we'll be in community and how you can provide input online in the coming weeks.
Your voice matters! Help shape the future of BC Ferries’ engagement by sharing your feedback. With your input, we can create a framework that reflects the diverse perspectives and shared priorities of people in British Columbia. Join the conversation—your input will make a difference!
How to stay connected:
Stay tuned to this page or sign up for updates by clicking 'Subscribe' on this page.
You can continue to contact BC Ferries Customer Service Centre for urgent travel matters online at bcferries.com/contact-us or by phone (1-888-223-3779). General travel feedback, to send a compliment or tell us how we can improve our services is also available through the contact us link.
Shaping Future Engagement
Public engagement is one of the ways BC Ferries listens to and learns from the communities we serve.
We believe that every voice matters and that is why we're creating a new engagement framework with input from coastal communities. We're building a framework that will allow us to deepen connections, and drive impactful outcomes that reflect diverse voices.
Between December 2024 and May 2025, we're conducting in-depth research and seeking input from diverse groups to develop our new engagement framework. Our thorough and inclusive process will ensure it reflects the needs and priorities of communities, local governments, First Nations, BC Ferries staff, and other interest holders. Feedback gathered through this process will be carefully considered alongside best practice research, internal assessment and available resources, to shape future BC Ferries engagements.
Sign up to receive updates about when we'll be in community and how you can provide input online in the coming weeks.
Your voice matters! Help shape the future of BC Ferries’ engagement by sharing your feedback. With your input, we can create a framework that reflects the diverse perspectives and shared priorities of people in British Columbia. Join the conversation—your input will make a difference!
How to stay connected:
Stay tuned to this page or sign up for updates by clicking 'Subscribe' on this page.
You can continue to contact BC Ferries Customer Service Centre for urgent travel matters online at bcferries.com/contact-us or by phone (1-888-223-3779). General travel feedback, to send a compliment or tell us how we can improve our services is also available through the contact us link.
Share Week 1: Opening engagement – setting the stage on FacebookShare Week 1: Opening engagement – setting the stage on TwitterShare Week 1: Opening engagement – setting the stage on LinkedinEmail Week 1: Opening engagement – setting the stage link
Thank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!
What does meaningful engagement with BC Ferries mean to you? How can we ensure you have a say?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
Share Week 2: Exploring values and principles on FacebookShare Week 2: Exploring values and principles on TwitterShare Week 2: Exploring values and principles on LinkedinEmail Week 2: Exploring values and principles link
Thank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!
What values—like transparency, inclusivity, or fairness—should guide how BC Ferries engages with communities?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
Share Week 3: Tools and methods on FacebookShare Week 3: Tools and methods on TwitterShare Week 3: Tools and methods on LinkedinEmail Week 3: Tools and methods link
Thank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!
What kinds of activities or tools work best for sharing your feedback with BC Ferries? For example, do you prefer online surveys, in-person pop-ups, or virtual workshops?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
Share Week 4: Overcoming barriers on FacebookShare Week 4: Overcoming barriers on TwitterShare Week 4: Overcoming barriers on LinkedinEmail Week 4: Overcoming barriers link
Thank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!
What makes it hard for you or others in your community to participate in engagement activities? How can we make it easier?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
Share Week 5: Strengthening connections on FacebookShare Week 5: Strengthening connections on TwitterShare Week 5: Strengthening connections on LinkedinEmail Week 5: Strengthening connections link
Thank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!
How can BC Ferries build trust and stronger connections with the communities it serves, especially in small coastal communities? Are there any organizations you feel have done a great job engaging with your community that BC Ferries could learn from?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
Share Week 6: Wrapping up — looking ahead on FacebookShare Week 6: Wrapping up — looking ahead on TwitterShare Week 6: Wrapping up — looking ahead on LinkedinEmail Week 6: Wrapping up — looking ahead link
Thank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!
What’s one thing you hope BC Ferries includes in its new engagement framework to make sure input leads to action in the future?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
