Let's Connect: Shaping Future Engagement
Shaping Future Engagement
Public engagement is one of the ways BC Ferries listens to and learns from the communities we serve.
We believe that every voice matters and that is why we have created a new engagement framework with input from coastal communities. We have built a framework that will allow us to deepen connections, and drive impactful outcomes that reflect diverse voices.
Between December 2024 and May 2025, we conducted in-depth research and sought input from diverse groups to develop our new engagement framework. Our thorough and inclusive process ensured it reflected the needs and priorities of communities, local governments, First Nations, BC Ferries staff, and other interest holders. Feedback gathered through this process was carefully considered alongside best practice research, internal assessment and available resources, to shape future BC Ferries engagements.
A detailed summary of the public feedback is available in the engagement summary report.
Thank you to all those that participated in helping shape our engagement framework.
Visit bcferriessprojects.ca/your-coastal-community to learn more about our future-focused community engagement efforts, sign up for project updates, and get involved in projects taking place in the coastal regions we serve.
Shaping Future Engagement
Public engagement is one of the ways BC Ferries listens to and learns from the communities we serve.
We believe that every voice matters and that is why we have created a new engagement framework with input from coastal communities. We have built a framework that will allow us to deepen connections, and drive impactful outcomes that reflect diverse voices.
Between December 2024 and May 2025, we conducted in-depth research and sought input from diverse groups to develop our new engagement framework. Our thorough and inclusive process ensured it reflected the needs and priorities of communities, local governments, First Nations, BC Ferries staff, and other interest holders. Feedback gathered through this process was carefully considered alongside best practice research, internal assessment and available resources, to shape future BC Ferries engagements.
A detailed summary of the public feedback is available in the engagement summary report.
Thank you to all those that participated in helping shape our engagement framework.
Visit bcferriessprojects.ca/your-coastal-community to learn more about our future-focused community engagement efforts, sign up for project updates, and get involved in projects taking place in the coastal regions we serve.
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Week 1: Opening engagement – setting the stage
about 1 year agoShare Week 1: Opening engagement – setting the stage on Facebook Share Week 1: Opening engagement – setting the stage on Twitter Share Week 1: Opening engagement – setting the stage on Linkedin Email Week 1: Opening engagement – setting the stage link8 ResponsesThank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!What does meaningful engagement with BC Ferries mean to you? How can we ensure you have a say?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
What does meaningful engagement with BC Ferries mean to you? How can we ensure you have a say?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
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Week 2: Exploring values and principles
about 1 year agoShare Week 2: Exploring values and principles on Facebook Share Week 2: Exploring values and principles on Twitter Share Week 2: Exploring values and principles on Linkedin Email Week 2: Exploring values and principles linkThank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!What values—like transparency, inclusivity, or fairness—should guide how BC Ferries engages with communities?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
What values—like transparency, inclusivity, or fairness—should guide how BC Ferries engages with communities?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
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Week 3: Tools and methods
about 1 year agoShare Week 3: Tools and methods on Facebook Share Week 3: Tools and methods on Twitter Share Week 3: Tools and methods on Linkedin Email Week 3: Tools and methods linkThank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!What kinds of activities or tools work best for sharing your feedback with BC Ferries? For example, do you prefer online surveys, in-person pop-ups, or virtual workshops?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
What kinds of activities or tools work best for sharing your feedback with BC Ferries? For example, do you prefer online surveys, in-person pop-ups, or virtual workshops?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
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Week 4: Overcoming barriers
about 1 year agoShare Week 4: Overcoming barriers on Facebook Share Week 4: Overcoming barriers on Twitter Share Week 4: Overcoming barriers on Linkedin Email Week 4: Overcoming barriers linkThank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!What makes it hard for you or others in your community to participate in engagement activities? How can we make it easier?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
What makes it hard for you or others in your community to participate in engagement activities? How can we make it easier?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
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Week 5: Strengthening connections
about 1 year agoShare Week 5: Strengthening connections on Facebook Share Week 5: Strengthening connections on Twitter Share Week 5: Strengthening connections on Linkedin Email Week 5: Strengthening connections linkThank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!How can BC Ferries build trust and stronger connections with the communities it serves, especially in small coastal communities? Are there any organizations you feel have done a great job engaging with your community that BC Ferries could learn from?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
How can BC Ferries build trust and stronger connections with the communities it serves, especially in small coastal communities? Are there any organizations you feel have done a great job engaging with your community that BC Ferries could learn from?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
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Week 6: Wrapping up — looking ahead
about 1 year agoShare Week 6: Wrapping up — looking ahead on Facebook Share Week 6: Wrapping up — looking ahead on Twitter Share Week 6: Wrapping up — looking ahead on Linkedin Email Week 6: Wrapping up — looking ahead linkThank you for being part of the conversation! This discussion is now closed, but your input will help shape BC Ferries’ new Engagement Framework. Stay tuned for updates!What’s one thing you hope BC Ferries includes in its new engagement framework to make sure input leads to action in the future?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
What’s one thing you hope BC Ferries includes in its new engagement framework to make sure input leads to action in the future?
Thank you for participating! While we may not respond to all comments directly, you can reach our team at engagement@bcferries.com with specific questions.
We’re committed to fostering a respectful and inclusive space where everyone can participate. Disrespectful or abusive comments will be removed. This site is moderated 24/7 by Granicus. Learn more in our Moderation Policy.
Custom
Customer Relations
Online: bcferries.com/contact-us
By Phone:1-888-BC FERRY (1-888-223-3779)
Canada & USA
Schedule a callback: bcferries.com/customer-callback
Timeline
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Best practice research begins
Let's Connect: Shaping Future Engagement has finished this stageDecember 2024
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Engagement with interest holders
Let's Connect: Shaping Future Engagement has finished this stageDecember 2024 — March 2025
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Online survey and community pop-ups
Let's Connect: Shaping Future Engagement has finished this stageFebruary 2025 — March 2025
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Analysis and report development
Let's Connect: Shaping Future Engagement has finished this stageMarch 2025 — April 2025
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Updated engagement framework and design
Let's Connect: Shaping Future Engagement is currently at this stageApril 2025 — May 2025
Past community pop-ups
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February → March 2025
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February 04 2025
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February 05 2025
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February 06 2025
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February 06 → February 07 2025
FAQs
- What will BC Ferries’ new engagement framework be, and why is it important?
- How will BC Ferries use the new engagement framework?
- Who will be engaged in developing the new framework?
- Why are you creating a new engagement framework and retiring the Ferry Advisory Committee (FAC) process?
- How will you make sure the engagement framework is equitable?
- How will community voices continue to be heard during this transition?