Horseshoe Bay booking changes to include customer improvements

Starting October 15, all customers travelling by vehicle, including motorcycles, from Horseshoe Bay to Departure Bay (Nanaimo) will be required to book and pay in advance, before arriving at the terminal. This is only required for travel in this direction. This change will help keep customers moving and maintain safety through the multi-year construction program at the terminal, where vehicle staging space will be reduced by 25%.

Once these changes take effect, Drive-up (at-terminal) and Reservation-only fares will no longer be available in this direction. Customers will be able to choose between Prepaid and Saver fares for their travel. Commercial vehicles will also need to reserve in advance, but their fare structure and payment process will remain unchanged.

For more information, please visit: www.bcferries.com/news-releases/horseshoe-bay-booking-changes-to-include-customer-improvements

For travel tips, please visit: www.bcferries.com/hsb-travel


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