Campbell River Terminal Upgrade

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The Campbell River terminal forms an important link between Campbell River and the Quadra and Cortes Island communities for residents and visitors alike. The Campbell River Terminal Development Plan (TDP) was internally endorsed in 2020. Our teams continue to work with local First Nations and stakeholders on the terminal development plans and required approvals. This document will guide future changes at the Campbell River terminal and help BC Ferries develop this terminal in a cost-effective, phased and efficient way over the next 25 years.

As a part of the TDP, BC Ferries is preparing to update the Campbell River Terminal. The project includes the construction of a new administration/ticketing building, new vehicle passenger ticket booths, and site frontage improvements, including a new exit from the pre-ticketing area to improve traffic flow and driver/pedestrian safety.

For information on the terminal upgrade, engagement opportunities and current status of the project, please stay tuned to this page.


The Campbell River terminal forms an important link between Campbell River and the Quadra and Cortes Island communities for residents and visitors alike. The Campbell River Terminal Development Plan (TDP) was internally endorsed in 2020. Our teams continue to work with local First Nations and stakeholders on the terminal development plans and required approvals. This document will guide future changes at the Campbell River terminal and help BC Ferries develop this terminal in a cost-effective, phased and efficient way over the next 25 years.

As a part of the TDP, BC Ferries is preparing to update the Campbell River Terminal. The project includes the construction of a new administration/ticketing building, new vehicle passenger ticket booths, and site frontage improvements, including a new exit from the pre-ticketing area to improve traffic flow and driver/pedestrian safety.

For information on the terminal upgrade, engagement opportunities and current status of the project, please stay tuned to this page.


  • Capital Planning Update April 2024

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    As an essential public service, it is our job to keep people moving safely and reliably. We review our capital plan regularly to ensure it’s helping us achieve those goals. Inevitably, that means some tough decisions as we must work within our budget.

    During this year’s annual review, we prioritized two main aspects of our capital investment plan:

    1. The work required to ensure the maintenance and continued reliability of our infrastructure
    2. The delivery of vessels to replace our aging fleet and meet the growing capacity demands of the communities we serve, and the replacement of berths required to support new vessel introductions.


    As a result, we have had to defer or adjust the scope of some of our previously planned projects to work within available funds. For more on project impacts for Campbell River, Quadra Island and Cortes Island, please read on.

    Although some adjustments have been made, our plans continue to include $356 million in capital investments this year, and approximately $2.2 billion over the next four years (Performance Term Six). We also plan to pursue additional funding opportunities that would allow us to re-evaluate capital expenditures before the end of the next performance term (March 31, 2028). We will keep you updated as we continue to re-evaluate.


    What does this mean for Campbell River terminal?

    As we note above, we have prioritized the work required to ensure the maintenance and continued reliability of our infrastructure for Campbell River, Quadra Island and Cortes Island residents. As a result, some of the terminal upgrades planned for Campbell River have been deferred for the foreseeable future.

    Work to update the pump ashore facilities that began in November will be completed this spring, as planned. We also continue to make significant investments in the community as we prepare for the introduction of two new all-electric Island Class vessels and the installation of supporting terminal infrastructure for both Campbell River and Quadra Island terminals.

    The deferral of the terminal upgrades planned for the Campbell River terminal does not impact the work planned for the Heriot Bay and Whaletown terminals where we continue to look forward to welcoming a new Island Class vessel.

    We will continue to stay connected with our partners including Ministry of Transportation and Infrastructure, local transit and other stakeholders, to work on operational improvements for vehicle staging, traffic control, and enhance customer communication at these terminals, and we commit to reconnecting with the community should plans change in the future.

    We thank you for your understanding as we make the challenging decisions required to ensure the maintenance and continued reliability of our infrastructure. We will reconnect as plans for these terminals evolve should funding become available.

  • Project update - September 26, 2022

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    We wanted to thank all those that attended the neighborhood public meeting held on September 15th to discuss the proposed Campbell River Terminal upgrade.

    We have compiled the feedback we received through the session and have sent the report to the City of Campbell River, where their staff will review it, along with our application. The application is expected to be presented to city council in November. Once our application is approved by the city council, we will proceed with the next steps, including the detailed design and construction plans.

    The report is available to view below:

    Campbell River Neighborhood Public Meeting Summary

  • Project update - September 2022

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    BC Ferries is preparing to update the Campbell River Terminal located on the East side of Island Highway (19A) just North of Robert V. Ostler Park. The project includes the construction of a new administration/ticketing building, new vehicle passenger ticket booths, and site frontage improvements, including a new exit from the pre-ticketing area to improve traffic flow and driver/pedestrian safety.

    The plans for this project are based on the Campbell River Terminal Development Plan that was developed in consultation with the community and local First Nations. The plan can be found here: Campbell River Terminal Development Plan.

    A public open house will be held on September 15th to discuss construction plans and gather feedback from the community. The information from the open house can also be found in our document library, or linked below:

    Open House:

    • September 15th - 4:00pm – 6:00pm
    • Coast Discovery Inn - 975 Shoppers Row, Campbell River

    Questions and comments?

    Feedback can be shared at the open house on September 15, 2022 or can be submitted via email or mail to the address below. The last date to submit questions or comments will be September 21st, 2022.

    BC Ferries

    Suite 500 -1321 Blanshard St.

    Victoria, BC, V8W 0B7

    Jeffrey Li - Jeffrey.Li@bcferries.com

Page last updated: 18 Apr 2024, 04:04 PM