Quadra Island Community Page

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Welcome to Quadra Island's Community Page!

A space to share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your community.

Stay informed to know when the next engagement for your community will take place by registering today.

Welcome to Quadra Island's Community Page!

A space to share your thoughts, feedback and questions as you participate in engagement opportunities that will help shape the projects and services for your community.

Stay informed to know when the next engagement for your community will take place by registering today.

  • A new partnership process to enhance the future of ferry system engagement

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    We are entering a new era of engagement aimed at strengthening relationships with coastal communities, enhancing customer trust, and meeting the public interest.

    We are launching a process to design a new engagement model that better addresses the evolving needs of growing coastal communities, reflecting the importance of more effectively incorporating digital engagement.

    Over the coming months we will collaborate with Ferry Advisory Committees (FAC), community residents, customers, local governments and MLAs, First Nations, and other interested and impacted groups to create an inclusive and responsive engagement model, which will replace the FACs and be in place May 2025.

    We want to thank current and previous committee members for their contributions over the past 30-plus years. We are grateful for their commitment and service.

    While this work takes place on the new engagement model, project-specific engagement will continue as usual. As always, customers can continue to provide feedback to Customer Relations directly online at www.bcferries.com/contact-us or via our Customer Service Centre by phone (1-888-223-3779).

    Stay informed by signing up for updates on new opportunities to collaborate and help shape the next steps in our engagement journey.

    Thank you for your continued support and participation.



  • Tree Work on Pidcock Road - August 8, 2024

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    Tree work is scheduled on Pidcock Road adjacent to the Quathiaski Cove terminal on August 8 starting at 8:00 am. The work will lay down problematic trees and branches on the bank and is expected to take 8-10 hours. Traffic marshals are onsite and there may be some limited road access during this time. You may wish to take an alternative route around Pidcock Road to avoid potential delays.

  • Whaletown and Heriot Bay Terminal Project: 'What we heard' report now available

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    We are excited to be moving closer to welcoming an Island Class Vessel in 2027 and providing increased capacity for Cortes Islanders and those travelling the route.

    In preparation for introducing the larger vessel to the route and to replace aging infrastructure, berth replacements are required for Whaletown and Heriot Bay. This will mean full berth closures and alternate service for the route from January to mid-March, 2026. With work planned to begin in the fall of 2025, engagements with the community have begun early to help shape plans for the alternate service that will be required during the berth closure.

    An in-person Open House was held on Cortes Island on April 27, 2024, alongside a three-week online engagement opportunity. Members of the public were invited to attend and provide their input on alternate service plans and ideas to help mitigate impacts on ferry users. The 'what we heard' report from this early engagement period is now available. Click here to read the report.

    To stay up to date, you can subscribe to receive proactive updates via email by visiting the terminal projects page and clicking 'Subscribe' on the right hand side of the page.

  • Take the survey and share your priorities!

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    We've gathered a list of what we’ve heard as priorities from your Ferry Advisory Committee and community over the past two years. Now we need your help to:

    • Review the list of feedback we’ve received from your community
    • Prioritize the feedback we can action


    Your feedback will be used by the Community Prioritization Panel (CPP) - a panel comprised of Ferry Advisory Committee Chairs from across the coast - to create a prioritized list of recommendations for the whole BC Ferries system.

    The survey will be open until Monday, July 29, 2024.

    Check back on this page for updates on the process and what we heard from your community.


  • Quadra Island and Cortes Island Community Workshop: What We Heard Summary

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    On Saturday, July 13th, we hosted the Campbell River-Quadra-Cortes community workshop to gather feedback on the priorities for our ferry services. Participants included members from the Ferry Advisory Committee and the broader community. The discussion was lively and informative, and several key priorities were highlighted as areas of focus.

    The highest-ranking priorities of the workshop were:

    Vehicle Loading for Cortes Residents

    Participants emphasized the need for a tagging or numbering system to identify vehicles travelling to Cortes. Additionally, a request to reintroduce a dedicated lane for Cortes travelers to streamline the loading process was made.

    Line-up Management at Heriot Bay and Quathiaski Cove

    Safety was the main theme, with participants stressing the importance of getting cars off the road and making sufficient parking available to improve safety and traffic flow.

    Washrooms at Campbell River Terminal

    The current washroom facilities present accessibility challenges, particularly for seniors and people with disabilities. One participant noted, "My dad can't use the outhouse with his walker."

    Vehicle Staging at Campbell River Terminal During Cancellations

    Participants highlighted safety concerns when cars are backed up onto the highway during cancellations. This priority was deemed important to address the potential hazards.

    Schedule Adjustments

    Another high-ranking priority was the return of the 8:30 p.m. sailing from Campbell River. Although the current summer schedule partially addresses this priority, participants expressed a desire to maintain it and introduce earlier sailings. This would benefit hospital workers with shifts ending at 7 p.m. and youth involved in sports and school activities, allowing them to arrive home at a more reasonable hour.

    Thank you!

    We would like to thank everyone who came out to our in person workshop, and the members of the Ferry Advisory Committee who joined us. If you were not able to make it, there is still an opportunity to provide your feedback through the online engagement open now until Monday, July 29, 2024.


Page last updated: 25 Nov 2024, 12:00 PM