Engagement Summary and Update

Thank you to everyone who attended the in-person engagement session at the Pender Island Community Hall on September 16, 2025. During the session, we provided an overview of the project and gathered valuable input on various aspects of the alternate service.

To view the engagement boards, please visit the Document Library on this page or click here.

In addition to the thoughtful feedback shared in person, we also received input from the Project Feedback Group, as well as through the online forum and poll. All of this feedback helps our project team finalize the alternate service plan for the required five-day berth closure, scheduled for March 6-10th, 2026.

This engagement process was promoted in the community through posters, print ads, social media, and on vessels.

Key Themes

Across all engagement channels, several key themes emerged:

  • The importance of confirming the closure window early to support customer planning.
  • Consideration for how pets will be accommodated on the alternate service.
  • Ensuring continued access to essential services, such as groceries and healthcare.

Feedback Summary

Which 5-day berth closure would create the least impact for you?

Window In-Person Online TOTAL
Thursday to Monday 1 4 5
Friday to Tuesday 7 3 10
Saturday to Wednesday 2 2 4
Sunday to Thursday 0 0 0
Monday to Friday 0 2 2
Tuesday to Saturday 0 2 2
Wednesday to Sunday 2 1 3

Which two days of the week should we maintain the full schedule, with no potential cancellations?

Day In-Person Online TOTAL
Monday 4 3 7
Tuesday 1 0 1
Wednesday 6 4 10
Thursday 5 4 9
Friday 1 10 11
Saturday 0 3 3
Sunday 0 3 3


Project Update

While our project team is still finalizing the alternate service plan, we have recently confirmed the terminal construction contract, which identifies the expected closure window as Friday, March 6 to Tuesday, March 10, 2026.

Please note that this date is subject to change based on project progress. We are committed to being transparent as we move forward with planning and implementation.

Next Steps and Communication

Our project team is now focused on finalizing the alternate service and preparing for the upcoming closure. We will continue to share updates as the project advances — both here on the project page and within your community.

To receive project updates directly by email, please click the Subscribe button on the right-hand side of this page.

Thank you again to everyone who participated. Your input is invaluable, and we look forward to sharing more details about the alternate service soon.

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