February project update and alternate service reminder
Hello Quadra and Cortes Island community members,
I would like to start by sharing a sincere thank you for the patience, flexibility, and resilience you have shown during the berth closures and temporary suspension of regular ferry service. I know this disruption has not been easy.
I’m happy to share the following updates on the work being completed during the berth closure period.
Whaletown
The remaining structures from the old berth are being removed, the new rip-rap (shoreline rock) will be installed, and prefabricated steel elements will be lifted into place. We will then connect power and hydraulics to make the berth operational. It is expected that ferry service to Cortes will be returned to the community from March 2nd, 2026.
Heriot Bay
Work is nearing completion on the electrical/hydraulic systems as well as on the new buildings – the waiting room and ticket booth. The final marine structure will be installed along with the final piles and the floating dolphin. The demolition of the old berth is expected to be completed by the end of March.
Alternate service
A reminder that information about alternate services, including a comprehensive, downloadable Alternate Service Guide can be found in the post directly below this one on the project page.
Customer support
For any questions regarding the alternate service information, please contact Customer Care at 1-888-BC FERRY (1-888-223-3779) or email the Customer Relations team at customer.relations@bcferries.com.
We recognize the impact the berth closures have on the community and want to thank you once again for your understanding and patience as we work to provide safe and reliable ferry service to Quadra and Cortes Islands for years to come.
Thank you,
Jeffrey Li
Project Manager
BC Ferries
