We’re looking forward to being back in person with you

This spring and summer we’re getting back out with our Ferry Advisory Committees and the communities we serve. With a focus on resetting conversations, we’ll be looking at what we’ve heard from FACs and communities over the past two years. We’ll work together to:

• Review the list of feedback we’ve received from each community
• Prioritize the feedback we can action
• Establish criteria that will help a new Community Prioritization Panel make recommendations about what’s most important across the ferry system

This work will result in a prioritized list of action items for each community. From there, a Community Prioritization Panel (CPP) will work to consolidate these items into a prioritized list for the whole BC Ferries system.

All FAC chairs have been invited to participate in the CPP and the panel will deliver a final public report by October 31, 2024. This report will help guide how BC Ferries reviews and makes decisions on changes needed to improve service and experience for customers, and also help inform long-term decisions that align with the ongoing Charting the Course vision process.

Timelines

• May: Virtual meetings with all Ferry Advisory Committees
• June/July: In-person community workshops

Dates and details for community workshops will be posted to this page shortly.

New Safety and Security Measures

In order to create a safe and respectful environment for all, BC Ferries has implemented changes based on recommendations made in its safety review, including:

• Establishing safety and security policies for public events that align with WorkSafe BC requirements.
• Rolling out a new mandatory respectful workplace policy and training across the company, including training in Prevention of Violence in the Workplace for all BC Ferries representatives who will take part in community events.
• Establishing plans and templates to support safety and security assessments in advance of FAC and community meetings.
• Establishing new processes for public events, including the request for participants to RSVP ahead of time, new sign-in requirements, and a new Code of Conduct that will apply to all public events. We’ll provide more information on what you can expect to see at events in an upcoming post to this page.
• Updating the Terms of Reference and Code of Conduct to ensure the correct foundations are in place to support a mutually respectful and productive relationship with FACs.

Stay Informed

We’ll be providing updates to this page in the coming weeks, click the ‘Stay Informed’ icon on the right hand side of the page to receive updates to your email inbox.

We look forward to seeing you soon!

The BC Ferries Community Relations Team