Mayne Island Community Page
Welcome to Mayne Island's Community Page!
This page is a space for community members and those that travel on the route to receive updates and information about ferry service on their route, and to offer suggestions, comments and questions to the BC Ferries team.
The input you provide will help us determine the topics that are of most interest to your community so we can bring answers, information, and themes for dialogue when we're in your community next.
This page will also be a resource hub for community event information, route-specific updates, reports and community stories.
Check back or subscribe using the link on the right to be informed of new items added to the page!
Welcome to Mayne Island's Community Page!
This page is a space for community members and those that travel on the route to receive updates and information about ferry service on their route, and to offer suggestions, comments and questions to the BC Ferries team.
The input you provide will help us determine the topics that are of most interest to your community so we can bring answers, information, and themes for dialogue when we're in your community next.
This page will also be a resource hub for community event information, route-specific updates, reports and community stories.
Check back or subscribe using the link on the right to be informed of new items added to the page!
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Lands End Café Enhancements
Share Lands End Café Enhancements on Facebook Share Lands End Café Enhancements on Twitter Share Lands End Café Enhancements on Linkedin Email Lands End Café Enhancements linkExciting updates are coming for the Lands End Café at the Swartz Bay Terminal!
Starting early February 2023 until end of May 2023, the café will undergo updates to the existing equipment and be replaced with a new coffee bar with self serve kiosks.
During the closure, a pop-up café will operate inside the existing building on the same schedule; seven days a week from 6:00 AM to 8:45 PM. The pop-up café will offer the following:
- Coffee
- Tea
- Hot Chocolate
- Sandwiches
- Salads
- Snacks
Washrooms will remain open to the public, and indoor seating will be available. The ATM machines inside will be removed, however customers will continue to have access to the outdoor ATM on the west side of the building. Construction will not interfere with the Vendor Marketplace which is expected to open May long weekend and run throughout the summer.
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More ships - More service: Planning for the future with Performance Term 6 (2024 - 2028)
Share More ships - More service: Planning for the future with Performance Term 6 (2024 - 2028) on Facebook Share More ships - More service: Planning for the future with Performance Term 6 (2024 - 2028) on Twitter Share More ships - More service: Planning for the future with Performance Term 6 (2024 - 2028) on Linkedin Email More ships - More service: Planning for the future with Performance Term 6 (2024 - 2028) linkWhat is a Performance Term?
A performance term is a review of BC Ferries services and fees by the BC Ferries Commissioner. Performance Term reviews happen every four years, and the current term (Performance Term 5) will end on March 31, 2024.
BC Ferries has just submitted its proposal for Performance Term 6. This submission sets out our proposed service plans, including capacity increases, replacing aging vessels and infrastructure, and addressing service challenges over the next four years (April 1, 2024 to March 31, 2028). The submission also outlines our financial information and what we believe will be required in order to provide the proposed service changes. This information assists the Commissioner in setting a price cap, the maximum allowable increase to fares for the next performance term.
You’re invited to provide input on the Performance Term
Community members are encouraged to provide their thoughts and feedback on our Performance Term 6 submission while it is under review by the Commissioner, in particular the service plan proposals. You can do that now by reading the submission and providing your feedback at: bcferrycommission.ca
What’s in Performance Term 6 (April 1, 2024 – March 31, 2028)
Modernization and replacement of vessels, terminals and IT systems are the centrepiece of BC Ferries’ Performance Term 6 submission, including:
• Long Term Traffic Demand Outlook (fiscal years 2023 through 2034)
• Capacity Review and Service Enhancement Strategies
• Workforce planning strategies
• Emission reduction strategies
• Strategies for evolving with travel behaviour changes
• Strategies for improving efficiency
• Capital plans (2023 – 2034)
Next Steps
The BC Ferry Commissioner will announce a preliminary price cap on March 31, 2023 and will finalize it on September 30, 2023. Once the review process is complete, BC Ferries will proceed with more detailed design and planning for the actions contained in the approved proposal. We will engage with the communities we serve on putting these plans into action. Stay tuned to this page for more information.
Who's Listening
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Email engagement@bcferries.com -
TO
Key Dates (click event title to learn more)
Customer Care
Customer Care 1-888-BC FERRY
(1-888-223-3779) Canada & USA
- Monday to Friday: 6:00 am – 10:00 pm
- Saturday and Sunday: 7:00 am – 7:00 pm
FAQs
- How do I stay informed of cancellations and delays on my route?
- I have a completed TAP form, who do I call for a last-minute reservations?
- What happens if my sailing is cancelled or service is disrupted?
- How can my organization apply for support for a community initiative?
- How do I apply to be a vendor with BC Ferries?
- Where can I find BC Ferries travel data and reports for my route?
Documents
- 2024 BC Ferries Public Event Code of Conduct (514 KB) (pdf)
- FAC Meetings
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Ferry Facts
- Ferry Facts May 2024 (84.6 KB) (pdf)
- Ferry Facts March 2024 (123 KB) (pdf)
- Ferry Facts February 2024 (73.5 KB) (pdf)
- Ferry Facts January 2024 (52.4 KB) (pdf)
- Ferry Facts December 2023 (105 KB) (pdf)
- Ferry Facts October 2023 (52.6 KB) (pdf)
- Travel Tips for Mayne Islanders October 26, 2023 (51.5 KB) (pdf)
- Mayne Island Assisted Living Society and BC Ferries Collaborate to Launch Innovative Community Bus Service (389 KB) (pdf)
- How to stay informed - Service Notices, X, BC Ferries app (1.53 MB) (pdf)
- How To: Travel Assistance Program (TAP) and Medical Assured Loading (MAL) (1.36 MB) (pdf)
- FAC Meeting Community Invitation (496 KB) (PNG)
- Director's Log January 2023 (616 KB) (pdf)
Your Ferry Advisory Committee
Southern Gulf Islands
Co-chair: Mary Greenwood - galianofacrep1@gmail.com
Co-chair: David Maude - davemaude@hotmail.com
BC Ferries is fortunate to be able to work with 13 Ferry Advisory Committees (FAC) located in communities up and down the coast of British Columbia. These committees are typically made up of 8-12 volunteer members who represent the ferry-dependent communities we serve. Ferry Advisory Committees play a fundamental role in facilitating information sharing between communities and BC Ferries. The committees provide important advice and insight that helps inform day-to-day operations, terminal and vessel improvements, schedule changes, and other initiatives.
To view find out more or to apply, visit our Ferry Advisory Page